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How To Service

Servicing Your Grenadier

We’re developing a network to service and repair your Grenadier in every corner of the world.

Help Is At Hand

We’ve built the Grenadier to last. Tested over 1.8 million kilometres to be tough, strong, and durable. We’re so confident in its capability, we’re offering a five-year warranty.

 

We’ll launch this year with around 185 service sites and workshops to keep you on the move, and get your Grenadier serviced every 12 months. All ensure our exacting standards are met at every turn. Quality partners who really ‘get’ off-road vehicles. All trained and supported by our own technical teams locally and via INEOS Automotive HQ.

 

We're looking to expanding this network as we continue to aim for you to always be within reasonable distance of a fully accredited IAL workshop. So, servicing and repairs are never far away. Find your nearest workshop on the map below.

 

For extra peace of mind, we’ve selected experienced roadside assistance partners to work closely with us to ensure you have the help you need.

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Where to find us

 

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Parts Support

We know you depend on your Grenadier. You can’t afford costly downtime. So, our approved network of local workshops will carry common parts and we’ll aim to provide delivery in maximum 48 hours for any we don’t have on the shelf.

 

We’ve teamed up with an experienced automotive logistics partner and have a central European parts centre as well as extra regional hubs. So, we can get parts and accessories to you quickly, wherever you are.

 

We’ve also developed an interactive parts catalogue to make it easy for you to identify exactly what parts you need, and to place an order for them.

Off-Grid Support

We want to support you even when you’re off the beaten track. So, beyond our network, we have a global agreement with Bosch Car Service so you can access more remote workshop partners worldwide, even where the Grenadier isn’t sold. Our team at INEOS HQ will work with you and the workshop to ensure downtime is kept to a minimum. That could be by text, phone, or email. And if it’s a real emergency, our ‘Flying Spanners’ technicians will even fly to remote locations.

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Get to grips with your Grenadier

Explore how to use the features, controls and modes that make it so capable. They’re easy. When you know how.

Good To Know

Warranties

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Base Warranty - 5 Years
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Paint Warranty - 3 Years
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Anti-Perforation Warranty - 12 Years
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© 2021 INEOS Automotive. All rights reserved.
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Copyright © 2024. All rights reserved. This website is published by INEOS on behalf of its businesses Headquarters: 38 Hans Crescent. Knightsbridge. London SW1X 0LZ. UK. INEOS is a Registered Trademark, the property of INEOS Capital Limited.

The development of the Grenadier has not been finalised, as such written and visual depictions (including photographs and colours) of the vehicle may vary from production models and are subject to change without notice. 

INEOS reserves the right to make updates to the product offering including specifications, options and accessories. As such, the quoted prices and specifications in the (Price List/Brochure/Website/Configurator) are indicative and may not reflect current offering and availability. Pricing and details provided do not constitute an offer for the sale of any particular vehicle at any particular price or specification.

The aniline saddle leather is untreated and is subject to staining and discolouration as it absorbs moisture and oils and will fade and/or discolour when exposed to the sun. Due to the nature of the material, we are unable to include the Saddle Leather Driver’s Pack within our full vehicle warranty and cannot accept responsibility for any staining, fading, discolouration or any other defects typical of this leather type caused by natural wear or otherwise. By selecting the Saddle Leather Drivers Pack you acknowledge acceptance of the above information. Please refer to the Warranty T&Cs for more detail.

The Utility Belt option has restricted usage on-road, dependant on local laws.

Note that some standard features may be replaced when specifying a vehicle or selecting trim levels. Please contact your local Retail Partner for more details or configure your vehicle online. 

Warranty periods offered by INEOS on certain features may be limited and differ in duration. Please refer to the INEOS Automotive Manufacturers Warranty Terms and Conditions for details of variations and exceptions. 

Only use in-car features when safe to do so. Driving while distracted can result in loss of vehicle control, damage to property, injury or death. Always obey local laws and speed limits. 

Additional options offered for the vehicle may affect performance, emissions, exterior dimensions and off-/on-road geometry. Loading equipment on the roof may change the vehicle’s handling characteristics and users should not load the vehicle, any options or accessories (or any part of them) beyond their intended capacities. 

Additional accessories used on the vehicle may affect performance, emissions, exterior dimensions and off-/on-road geometry.  Fitment of certain accessories and their use on-road may be restricted and/or illegal, dependant on local laws. It is the user’s responsibility to ensure full compliance with local laws. Do not load vehicle or any accessories (or any part of them) beyond their intended capacities or capability. Note: care should be taken when loading equipment on the roof, Full-length Roof Rack or Roof Cross-bars as this may change the vehicle’s handling characteristics. 

Off-road driving and use of related equipment (including options and accessories) requires advanced training and experience. Improper use of the vehicle or other equipment may be unsafe and could result in property damage and/or injury to users and/or other parties. It is the user’s responsibility to check the vehicle, equipment, route and conditions ahead before proceeding. Consult the Owner’s Manual, applicable accessories manual/instructions or your closest Retail Partner for more detail. 

It is the user’s responsibility to check the vehicle, equipment, and conditions before towing or winching. Improper use of the vehicle or other equipment may be unsafe and could result in property damage and/or injury to users and/or other parties. Consult the Owner’s Manual, applicable accessories manual/instructions or your closest Retail Partner for more detail. 

VAT Number: England, Scotland, Wales - GB299786802, Northern Ireland - XI299786802
Disclaimer: INEOS Automotive Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.